Lifting up Lean disaster response and scaling remote learning .Like everyone else, the City Performance Lean Program has been profoundly disrupted by COVID-19 as our trainings are postponed, our partner departments must reprioritize their improvement work, and our staff is deployed to the emergency effort, including using Lean to streamline COVID testing. In a time of crisis, the skills we teach in the Lean program are more important than ever: Innovating rapidly, addressing the root causes of problems, doing more with less, communicating clearly and visually. We’re hearing stories like how Providence St. Joseph Health is partnering with a furniture manufacturer to design and create new masks from surplus stock of sterile cloth. Locally, the SFDPH Kaizen Promotion Office are building on their daily management system to run stand-up meetings and the HSA Innovation Office is collecting creative government responses to COVID from around the globe. Department of Public Health's Department Operations Center Photo courtesy of Department of Emergency Management Joint Information Center Are you applying lean skills to COVID response? Have a creative way to deal with the present crisis? We would love to hear from you at [email protected]. We are hoping to share stories and ideas on our…
New blog! You are reading the inaugural post of our new blog! The blog replaces our newsletter, which will shift to a shorter digest format. We’ve been busy converting old newsletter content into blog posts: It’s now much easier to find the summary of our partnership at Rec Park or the story of starting a huddle at the Health Service System. We have some blog posts in the pipeline, but we plan to have most of the content to come from our network of trainees, partners, and colleagues. Have something you want to share with the SF Lean community? Send it to us at [email protected]. Distance Learning: Training As some staff are running full speed in emergency response, others find themselves at home and suddenly less busy. We are fast-tracking a new training in personal productivity: we’re calling it Getting Things Done. Based on principles from David Allen’s book of the same name, this training is aimed at applying lean principles to your daily task management to help you tame your overflowing inbox, desk drowning in paper, or never-ending to-do list. If you’d like to be in the pilot group for our first online training, sign up here. As long as public health guidance restricts our ability to conduct in-person training, we will keep exploring ways to offer more content online. Outside of our program, you can find lots of free training online:
If you learn better by reading, it’s a good time to visit the Lean Toolbox on our website or catch up on some improvement reading. Here’s some of our favorite books, which you could download as e-books today: What else should we be doing to help the City now? We would love to hear from you at [email protected] – or fill out our survey.
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